When converting contacts from MSG format, there may be additional files that are converted in addition to the .vcf address card (like Photos, PDFs, or rich text).

This is because the MSG file format is capable of storing this content, but this isn't supported for the universal vCard (vcf) format. Therefore, we've included these additional files for you to review in case you'd like to preserve any of the original content. MSG Viewer for Outlook automatically saves these extra files by default. To easily access these files, save the MSG file to your Desktop or another preferred folder before converting. This will ensure that the extra files are easily accessible.


If this behavior is not preferred, ensure that "Suppress attachments from vCards" is enabled in Preferences. In this case, MSG Viewer for Outlook will disregard any additional files that may be attached to a vCard.