We offer a free version of the software for testing, in the "try-before-you-buy" spirit. However, we do not offer refunds for purchased licenses so we encourage you to carefully test the free version of the software before purchasing.
The conversion engine of MSG Viewer for Outlook has been carefully crafted and honed over several years of development work, and our we strive for high customer satisfaction rates. In certain cases, if a bug or flaw in the software was identified, we have made special exceptions to our refund policy.
If you have specific concerns, please submit a ticket.