FAQ

Frequently-asked questions

Why are EML files created and opened with the Mail app?
We have focused our development efforts on creating a brilliant conversion engine between MSG (Microsoft Outlook format) and EML (universal email forma...
Mon, 6 Jun, 2016 at 8:33 AM
Support for PST or OST files
PST and OST files are not currently supported, but may be included in a future release.
Thu, 28 Nov, 2019 at 10:32 AM
Windows, Linux, or mobile version
If you want to open MSG files on a Windows machine, you can use Microsoft Outlook for Windows. The MSG format is natively supported on the Windows platform ...
Thu, 28 Nov, 2019 at 10:23 AM
Gmail, Hotmail, or other Web email client support
MSG Viewer for Outlook produces EML files after converting MSG files. Unfortunately, most web-based email clients do not have a direct way to view or import...
Sun, 27 Mar, 2016 at 10:40 AM
Phone support
With every purchase of MSG Viewer for Outlook, you'll receive top-of-the-line email support to troubleshoot and solve any issues that may arise. In...
Thu, 28 Nov, 2019 at 10:23 AM